Cameras · Troubleshooting guide
How do I fix glare on a camera that faces glass doors?
Why lobby cameras wash out in the afternoon, and what to try before you move the mount.
Monarch team
Draft · Nov 10, 2026 · 5 min read
Editorial review pending. This sample article demonstrates the design; verify model-specific instructions before use.
Why it happens
A camera pointed straight at a bright doorway has to choose between exposing for the daylight outside and the people inside. Faces usually lose.
Try the angle first
Moving the camera so the doors sit at an angle, instead of dead center, often does more than any setting. Even a few feet to one side can help.
When to call us
If the mount cannot move, send a snapshot from the worst time of day and we will look at options with you.
Join the conversation
Share what worked for you, or ask a follow-up. No account needed.
Site operations
This was exactly our lobby. We shifted the camera toward the front desk side and the afternoon washout mostly went away.
Installation technician
Worth adding: check the dome is clean before changing anything else. It gets blamed on glare a lot.
Monarch team
Good call Owen, adding that to the article.